Commerce & fulfillment infrastructure

A commerce & fulfillment infrastructure platform

FLEXIRIDER gives merchants, brands, chains, aggregators and logistics operators one accountable layer for commerce and last-mile fulfillment - order management, rider orchestration, delivery execution, settlement and live operational visibility. Use it end to end, or connect existing systems through APIs.

FLEXIRIDER · Command Center Live
Dispatch & coverage across zones
Live tracking & exceptions
Reporting & settlement
The enterprise challenge

Last-mile delivery is hard to run at scale

Fragmented couriers

Multiple delivery partners and aggregators, each on its own system - no single operational view.

No real-time visibility

Orders, riders and exceptions live across tools, so problems surface too late.

Costly to control

In-house fleets are expensive to scale; messy reconciliation makes settlement painful.

The FLEXIRIDER solution

One accountable delivery layer for the whole city

FLEXIRIDER connects your ordering channels to a managed rider network and an enterprise command center - so every order is dispatched, tracked, and settled through a single system. Use FLEXIRIDER as a complete delivery platform, or connect existing systems through APIs and integrations.

Platform architecture

One orchestration layer, end to end

Orders flow from merchants and aggregators through the FLEXIRIDER orchestration layer to a managed rider network - tracked and settled in real time.

Demand — anyone can originate an order
CustomersMerchantsRestaurantsPharmaciesSupermarketsRetailE-CommerceEnterprisesAggregators
FLEXIRIDER Orchestration CloudDispatch · Routing · Tracking · Payments · Settlement · Analytics
Rider NetworkDispatchRoutingTrackingPaymentsSettlementAnalytics
Fulfillment — one orchestrated network
Capabilities

Everything an enterprise delivery operation needs

Command center

Centralized dispatch, coverage, tracking and reporting across the city.

Real-time dispatch

Rules-based assignment of every order to the nearest available rider.

Direct integrations

Connectors to Petpooja, Uengage, Adlogs and a framework for more.

Live tracking

GPS tracking from pickup to drop, with exception alerts.

Automated settlement

Invoicing and reconciliation across orders, riders and merchants.

Operational governance

Accounting integrity and reporting built for scale and audit.

Rider network enablement

Connect demand from merchants, brands, enterprises and aggregators to rider capacity through intelligent dispatch and fulfillment workflows - improving utilization and earning opportunities across the rider ecosystem.

How it works

From order to settlement in four steps

01

Connect

Integrate your POS or aggregator, or place orders directly on FLEXIRIDER.

02

Dispatch

Orders are assigned automatically to the nearest available rider.

03

Track

Follow every delivery in real time through the command center.

04

Settle

Receive consolidated reporting, invoicing and reconciliation.

Built for every delivery-driven business

Solutions by industry

Restaurants

Reliable rider capacity for outlets and chains, integrated with your POS.

Retail Chains

Same-day and scheduled delivery for stores, with clean settlement.

Supermarkets

Orchestrated grocery dispatch across baskets and zones.

Pharmacies

Dependable, trackable delivery for medicines and essentials.

E-Commerce

City-level last-mile execution with tracking and reporting.

D2C Brands

Own the last-mile experience with a managed network.

Courier Networks

Extend capacity with FLEXIRIDER's rider network and dispatch.

3PL Operators

Plug orchestration and settlement into your operations.

Aggregators & Marketplaces

A dependable fulfilment layer your platform can connect to.

Bring dependable last-mile to your business

Request an enterprise demo or discuss an integration with the FLEXIRIDER team.