Grievance Officer Details
| Name: | Baskaran Natarajan |
| Designation: | Grievance Officer, Bumore India Private Limited |
| Email: | customercare@bumore.in |
| Phone: | +91 7259185601 |
| Address: | Bumore India Private Limited, Mahalakshmi Enclave, Plot No. 26, Door No. 11, Usha Nagar 1st Street, Ullagaram, Chennai - 600091, Tamil Nadu, India |
| Hours: | Monday to Friday, 10:00 AM to 6:00 PM IST |
Scope
The Grievance Officer addresses:
- Personal data complaints under DPDP Act 2023
- Privacy violations
- Content takedown requests under IT Act
- Account-related grievances
Response Time
The Grievance Officer will acknowledge receipt of grievances within 24 hours and resolve them within 15 days as per applicable Indian law.
Escalation
If you are not satisfied with the resolution, you may escalate to the Data Protection Board of India under the DPDP Act 2023, or to the relevant statutory authority.